Renewal Sales Specialist, Malaysia

Description

The Renewal Sales Representative, based in Malaysia, is expected to represent the company and its solution offerings to drive and expand accounts to achieve/exceed the assigned renewal sales quotas.

Responsibilities

• Work proactively, well in advance of software/services renewal dates and provide all information, pricing, etc customers would require in order to execute a timely renewal
• Be the customer’s trusted advisor and identify up-sell/cross-sell opportunities.
• Utilize phone, email and other communication tools to articulate the company’s offerings
• Collaborate cohesively with internal and external stakeholders to ensure customer satisfaction and repeat business
• Establish & maintain a strong and trusted client relationship
• Manage renewal sales pipeline for Singapore and other assigned countries
• Manage and track customer and transactional information in CRM system
• Participate in Sales and Marketing events
• Up-selling customers to longer terms or additional services and/or identifying potential expansion opportunities

Requirements

• Minimum 2 years of experience in managing sales pipeline and providing forecast accuracy.
• Candidate without experience but possess good learning attitude may be considered
• Candidates with experience in Enterprise Software, Cloud and Technology Services, CRM, Business Intelligence and Analytics will have an added advantage
• Great interpersonal skills, enjoys speaking with people and engaging in negotiation.
• Excellent communication skills, both written and verbal.
• Ability to listen, understand customer challenges and identify opportunities.
• Ability to work well under pressure while maintaining a high attention to detail.
• Good organizational skills, with an ability to learn quickly and adapt to changing situations.
• Self-motivated, independent and does not require micro-management
• Problem solver, highly competitive, with desire to achieve results

Interested candidates should submit detailed CV with current salary, expected salary and notice period.

We regret that only shortlisted candidates will be notified.