ITSM

Work from anywhere with Jira Cloud for mobile

Atlassian:

Jira Software, historically, has been known as a desktop tool for software teams to plan, track, and release great products. Our team has been hard at work since we released our first version of Jira Cloud for iPhone to release features and functionality that make working across all mobile operating systems and desktop as seamless as possible for our users, allowing work to move forward from anywhere.

With Jira Cloud for mobile, you can now track and manage all aspects of your team’s work in real time, from the convenience of any iOS or Android device.

Stay up to speed on your most important work

Jira Cloud for mobile keeps one curated feed of all your most important projects and work items at your fingertips. Create, edit, and update boards and backlogs to keep work moving and issues up-to-date, and your team’s backlog is prioritized for the next sprint, no matter where you are.

Keep work items moving forward

The Jira issue shows your team everything it needs to get work done. Team members can not only create, assign, and prioritize issues, but also attach important files and images, and edit the ticket’s status in seconds.

Join the conversation from anywhere

Activity across critical projects is delivered to right to you via push notifications, so you are always up to speed on your most pressing to-do’s. In the event there’s an action item for you, Jira Cloud for mobile will notify you, then allow you to easily respond to the question or leave a comment. You can even mention other team members, pulling anyone relevant into the conversation. Jumping in to ensure that work on a particular issue continues is as painless as a few keystrokes. No blocked issues means no missed deadlines.

Stay on top of your Jira Service Desk queues and SLAs

Amazing customer service and support shouldn’t stop when you or a teammate is away, so we’ve built your favorite Jira Service Desk functionality right into Jira Cloud for mobile. Teams using Jira Service Desk can now:

  • View and triage your service desk queues.
  • Get notified about SLA breaches and near-breaches.
  • Reply to customers directly.

With years of experience of best practices in implementing, managing, and delivering IT services, iZeno puts forth a value proposition to implement Atlassian software with new or existing platforms so enterprises can optimize output and achieve faster time-to-market.


iZeno is now Atlassian’s Silver Solution Partner

iZeno, with proven expertise in DevSecOps, Agile Development, and Service Management, has joined the Atlassian Solution Partner Program as a Silver Partner. iZeno provides certified consulting, implementation and training services for the Atlassian product suite for different industries across the globe.

Atlassian’s Solution Partner Program levels recognize the depth of expertise and experience with Atlassian products. As a Silver Solution Partner, iZeno is considered as a consulting firm in a niche market with specialized knowledge and an approach that can help in your DevSecOps journey.

Contact iZeno to know more about ITSM Solutions

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