The solution is designed to streamline the entire property management process, from tenant move-in to move-out. The system ensures that all defects are recorded, tracked, and resolved efficiently, enhancing tenant satisfaction and property quality. Tenants can easily report defects through an user-friendly portal, while the defect resolution department can estimate repair costs and manage assignments seamlessly. The system also includes robust reporting and charting features, providing valuable insights into defect management performance and metrics. With automated email notifications, all stakeholders stay informed, ensuring a smooth and transparent defect resolution process. This solution supports seamless interaction between account managers, defect resolution team and inspection team in delivering high-quality property management services.
Tenant Management
Efficiently manage tenants and their tenancies, provide 360 degree tenant profile view
Tenant Portal
Allow tenants to submit defect cases through a dedicated portal, ensuring seamless communication and escalation to defect resolution department
Move-In/Move-Out Inspection
Inspection activity covers recording, estimate repair cost, defect assignment, fix and update defects, acceptance of fixes and closure of defects
Defect Recording and Tracking
Record defects found during move-in, occupancy, and move-out stages, with detailed tracking of each defect status
Quotation for Repair Works
Defect resolution department can estimate repair costs for each defect and send quotations to tenants for acceptance via Tenant portal
Reporting and Charting
Generate comprehensive reports and charts to monitor defect management’s performance and metrics
Email Notifications
Automated email notifications keep all stakeholders informed about defect statuses and updates
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iZeno's Technology Partner
About Mendix
Mendix is a high productivity app platform that enables you to build and continuously improve mobile and web applications at scale. The Mendix Platform is designed to accelerate enterprise app delivery across your entire application development lifecycle, from ideation to deployment and operations.
Mendix enables you to implement both Agile and DevOps best practices. It even goes beyond that by involving business stakeholders in the actual development of the applications