iZENO TECH TALK

Unlock Exceptional Customer Experience with Freshworks

Venue: iZeno Office (Menara Allianz Sentral, Level 33)

Date & Time: 13 December 2024 | 10:30 AM - 1:00 PM

We are excited to invite you to iZeno Tech Talk: Unlock Exceptional Customer Experience with Freshworks, where we’ll showcase how Freshworks’ cutting-edge customer experience (CX) solutions can transform the way your business engages with customers.

At this event, you’ll gain valuable insights into:

  • Delivering Seamless Customer Support: Learn how Freshworks’ suite of tools, including Freshdesk, Freshchat, and Freddy AI, empowers businesses to provide exceptional support across multiple channels.
  • AI-Driven Automation: Discover how AI and automation can streamline workflows, improve agent productivity, and reduce response times.
  • Optimizing Customer Engagement: Explore how Freshworks can help you deliver personalized, real-time support that drives customer satisfaction and loyalty.

Don’t miss out on this opportunity to revolutionize your customer service approach and gain a competitive edge.

JOIN US FOR

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Valuable Insights
Learn from industry experts through presentations, panel discussions, and interactive sessions. 

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Networking Opportunities
Connect with professionals from various industries, including peers, industry leaders, and esteemed customers. 

exclusive

Exclusive Gathering
This invite-only event ensures a select audience of like-minded professionals, collaboration, and networking.

SPEAKERS

Hari, Google cloud

Hari Subramaniam
Apigee, Integration & Advanced API Security Lead – SEA
Google Cloud

Kevin, iZeno

Kevin Auryn Wijaya
Application Development Manager
iZeno

AGENDA

10:30 – 10:45 Registration
10:45 – 11:00 Welcome Note by iZeno
11:00 – 11:30 iZeno Sharing Session

11:30 – 12:00 Freshworks Sharing Session
12:00 – 12:15 Q&A Session
12:15 onwards Networking, Food and Drinks

PARTNER

Freshworks (NASDAQ: FRSH) provides people-first, AI service software to deliver exceptional customer and employee experiences. Trusted by 68,000+ organizations worldwide. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 67,000+ customers, including s American Express, Bridgestone, Databricks, Fila, Nucor, and Sony.

LOCATION:
iZeno Office Kuala Lumpur
Level LP, Menara Allianz Sentral, 203, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur, Federal Territory of Kuala Lumpur