Five Things You May Not Know About AWS in the Public Sector
AWS: At AWS, we are committed to continually delivering new features, services, and tools for [...]
Highlight your team’s performance with 7 customer support metrics
Zendesk: Customer support metrics can be tricky business. Each metric can tell a different story; [...]
8 Key Takeaways from the MDM & Data Governance Summit
Talend: A few weeks ago, I had the great opportunity to attend the MDM & Data [...]
How to Build Relationships With Mobile-First Customers
SugarCRM: Editor’s note: the following is a guest blog post in collaboration with Tracy Blanchard, [...]
Putting The Customer Into Context
TIBCO: Customer-centricity may have dominated the business narrative in recent years, but things are set [...]
A CRM Evaluation Checklist: What Should You Look For?
SugarCRM: With the wide range of different CRM solutions on the market, it can be [...]
Why You Need to Move Beyond Excel and What You Might be Jeopardizing If You Don’t
TIBCO: Let me start by saying Excel is an incredibly useful tool. It revolutionized accounting [...]
Six Top Technology Trends to Watch in 2018
Talend: Usually, predictions for a new year are brimming with optimism for a future yet [...]
Understanding bot abilities—and limitations
Zendesk: If you were born after 1970, you’re probably too young to remember the Automat, the [...]
5 Predictions About the Future of Machine Learning
Talend: Machine Learning is currently one of the hottest topics in IT. The reason stems from [...]