Why Your Business Needs Great CRM
SugarCRM: With more powerful and advanced technology continuously emerging, standing out in the eye of [...]
CRM for Manufacturing
iZeno: Since the inception of globalization, manufacturing companies, like yours, scales marketing to end customers through [...]
Event Management using SugarCRM
SugarCRM: Event management is a process to manage large scale events such as conferences, ceremonies, [...]
Knowledge Management Will Transform CRM Customer Service
Gartner Report: Summary Knowledge management impacts efficiency, customer satisfaction and revenue growth, but is not [...]
Artificial Intelligence and Machine Learning Help Companies Move Faster
TIBCO: Much has been written about the impact of artificial intelligence (AI) and machine learning [...]
How to Be a CRM Maverick
SugarCRM: Competition is increasing, the pace of change within business is getting faster and digital [...]
Case Management and Service Scheduling – Transforming Customer Support Experience
iZeno: Service Scheduling within SugarCRM is like a Catalogue of Services provided to the customer. They [...]
Half of sales reps view prospects’ Facebook profiles before meetings
SugarCRM: Most of us know by now that social media posts aren’t private. Advertisers, your [...]
TIBCO Welcomes Alpine Data’s Collaborative Project Management for Advanced Analytics
TIBCO: I’m very excited to share that TIBCO has acquired Alpine Data, the makers of Chorus, [...]
3 of the best knowledge management examples
Zendesk: What company wouldn’t want to help customers embrace their ability to self-serve? Most customers [...]