A CRM Evaluation Checklist: What Should You Look For?
SugarCRM: With the wide range of different CRM solutions on the market, it can be [...]
2018 Will be the Year of Chatbots (Wait, What?)
SugarCRM: Before focusing on today’s post, I’d like to wish a Happy New Year to [...]
The Top Six Things That CRM Can Do For You
SugarCRM: CRM is about gaining and retaining customers. By leveraging a CRM system, organizations can [...]
Why Your Business Needs Great CRM
SugarCRM: With more powerful and advanced technology continuously emerging, standing out in the eye of [...]
CRM for Manufacturing
iZeno: Since the inception of globalization, manufacturing companies, like yours, scales marketing to end customers through [...]
Event Management using SugarCRM
SugarCRM: Event management is a process to manage large scale events such as conferences, ceremonies, [...]
Knowledge Management Will Transform CRM Customer Service
Gartner Report: Summary Knowledge management impacts efficiency, customer satisfaction and revenue growth, but is not [...]
How to Be a CRM Maverick
SugarCRM: Competition is increasing, the pace of change within business is getting faster and digital [...]
Case Management and Service Scheduling – Transforming Customer Support Experience
iZeno: Service Scheduling within SugarCRM is like a Catalogue of Services provided to the customer. They [...]
Half of sales reps view prospects’ Facebook profiles before meetings
SugarCRM: Most of us know by now that social media posts aren’t private. Advertisers, your [...]