iZeno CTI Connector for SugarCRM
iZeno: The primary function of iZeno's CTI Connector is to pass Customer information, gathered by [...]
Your Successful Event Planner – iZeno Event Management System
iZeno: We would love to support you to hold an amazing event. Do you know how [...]
Why You Need Relationship Intelligence
SugarCRM: In our recent SalesTech report, we asked 400 sales executives what technology tools are most [...]
CRM in Manufacturing
iZeno: Since the inception of globalisation, manufacturing companies, like yours, scales marketing to end customers [...]
3 ways to achieve better self-service
Zendesk: Self-service is the latest trend sweeping the customer service nation. Most customers would rather [...]
How CRM Affects Customer Experience
SugarCRM: It’s no secret that digital transformation is disrupting the way businesses interact with their [...]
Customer service: turning transactions into relationships
Zendesk: Customer service has never been easy. Over the years it has only become more [...]
Building Solid Relationships with Customers (Part 1)
SugarCRM: Introduction By 2020, customer experience will outweigh the importance of price and product. Are you investing [...]
The Core CRM Features Every Organization needs – Part Three (Customer Service and Support)
SugarCRM: In our previous instalments, we outlined the core elements of sales automation and lead [...]
The Core CRM Features Every Organization needs – Part Two (Lead Management)
SugarCRM: In the last instalment of this series, we talked about core CRM for sales [...]