Understanding bot abilities—and limitations
Zendesk: If you were born after 1970, you’re probably too young to remember the Automat, the [...]
2018 Will be the Year of Chatbots (Wait, What?)
SugarCRM: Before focusing on today’s post, I’d like to wish a Happy New Year to [...]
The Top Six Things That CRM Can Do For You
SugarCRM: CRM is about gaining and retaining customers. By leveraging a CRM system, organizations can [...]
CRM for Manufacturing
iZeno: Since the inception of globalization, manufacturing companies, like yours, scales marketing to end customers through [...]
Event Management using SugarCRM
SugarCRM: Event management is a process to manage large scale events such as conferences, ceremonies, [...]
Knowledge Management Will Transform CRM Customer Service
Gartner Report: Summary Knowledge management impacts efficiency, customer satisfaction and revenue growth, but is not [...]
TIBCO Welcomes Alpine Data’s Collaborative Project Management for Advanced Analytics
TIBCO: I’m very excited to share that TIBCO has acquired Alpine Data, the makers of Chorus, [...]
Your Successful Event Planner – iZeno Event Management System
iZeno: We would love to support you to hold an amazing event. Do you know how [...]
Organizational Structures and Leadership in Times of Digital Disruption
Talend: The number of studies that substantiate Germany’s digital deficit is striking. Depending on the [...]
The Digital Transformation in Insurance
TIBCO: Insurance is one of those customer-facing industries that should increase focus on providing great [...]