iZeno Tech Talk: ITSM, DevOps and Cloud Migration with Atlassian in Bangkok

On the 24th of November 2022, iZeno, alongside our partner, Atlassian, hosted an event in Bangkok. 

The theme of this event was “ITSM, DevOps, and Cloud Migration with Atlassian.” The objective of this sharing session was to allow participants to explore what ITSM, DevOps, and Cloud Migration are, how to accelerate and strategize their journeys in ITSM, DevOps, and Cloud Migration initiatives, and why they should implement ITSM, DevOps, and Cloud Migration in their businesses.

The event opened with Robby Surya Winardhi, Senior Business Analyst from iZeno, Scott- Goh Davis, Head of SEA, APAC from Atlassian, Napat Traikityanukul, Software Engineer from iZeno, Parinwat Wohraviriyapong, Software Engineer from iZeno, and Deddy Johari, Director, Technology from iZeno.

Robby begins his presentation by highlighting Modern IT Ops with Jira Service Management for High-Velocity Teams. She also briefed on the components of modern, high-performing IT teams and modern service management for high-velocity teams. He also shared more on incident management, including seamless modern end-to-end incident management, which helps the IT teams to respond, escalate, bring in the right responders, swarm, and ultimately minimize downtime. Besides, he also covers change enablement by emphasizing the challenges and ways to improve the flow of change. He ends his presentation by explaining how iZeno, as the first Atlassian ITSM specialized partner in APAC, is able to kick-start the transformation journey and put all the ideas into action.

Robby Surya Winardhi, our Senior Business Analyst, and Napat Traikityanukul, our Software Engineer showcased a live demo on Embedding DevOps into Modern IT Ops for Speedy Delivery. This helped many to understand the implementation and importance of DevOps in today’s digital world.

Post the live demo, Scott- Goh Davis, Head of SEA, APAC from Atlassian shared his knowledge and experience From FrAgile to Agile: How to level up without breaking down. He explained ‘what is Agile’ and covered the key Agile topics to enlighten our attendees the benefits of this approach that helps teams deliver value to their customers faster and with fewer headaches.

On the other hand, our Software Engineer, Parinwat Wohraviriyapong shared his knowledge of the Cloud Migration Journey with our attendees. Throughout his session, he highlighted what is meant by “cloud migration” and how Atlassian cloud products empower over 125,000 organizations around the world to do their best work in terms of security, privacy, scale, reliability, and compliance. He also enlightened our attendees on why they should migrate to the cloud now and how this journey will benefit their organizations by reducing costs, increasing profitability, making it easier to scale and grow, and improving productivity, speed, and performance. He also walked us through the cloud migration journey, from assessing, planning, preparing, testing, and migrating to launching. He ends his presentation by explaining how iZeno, as the first Atlassian Cloud specialized partner in Asia, can accompany you on your cloud migration journey and your journey on the cloud.

The final sharing session was conducted by our Director of Technology, Deddy Johari who shared more on Discovering DevOps with Atlassian Cloud. He explained on the key challenges including legacy application, operational model and diverse provider and the requirements to fix these challenges. Besides, he also highlighted about the App Modernization, switching from legacy application to modern application.

Speakers

Robby Surya Winardhi Senior Business Analyst @iZeno

Scott- Goh Davis Head of SEA, APAC @Atlassian