iZENO TECH TALK
Unlock Exceptional Customer Experience with Freshworks
Venue: iZeno Office (Menara Allianz Sentral, Level 33)
Date & Time: 13 December 2024 | 10:30 AM - 1:00 PM
We are excited to invite you to iZeno Tech Talk: Unlock Exceptional Customer Experience with Freshworks, where we’ll share a customer journey to achieving best in class customer experience. In addition, we will showcase how Freshworks’ cutting-edge customer experience (CX) solutions can transform the way your business engages with customers.
At this event, you’ll gain valuable insights into:
- Delivering Seamless Customer Support: Learn how Freshworks’ suite of tools, including Freshdesk, Freshchat, and Freddy AI, empowers businesses to provide exceptional support across multiple channels.
- AI-Driven Automation: Discover how AI and automation can streamline workflows, improve agent productivity, and reduce response times.
- Optimizing Customer Engagement: Explore how Freshworks can help you deliver personalized, real-time support that drives customer satisfaction and loyalty.
Don’t miss out on this opportunity to revolutionize your customer service approach and gain a competitive edge.
JOIN US FOR
Valuable Insights
Learn from industry experts through presentations, panel discussions, and interactive sessions.
Networking Opportunities
Connect with professionals from various industries, including peers, industry leaders, and esteemed customers.
Exclusive Gathering
This invite-only event ensures a select audience of like-minded professionals, collaboration, and networking.
SPEAKERS
Mark Bruyns
Deputy Director,
iZeno
AGENDA
10:30 – 10:45 Registration
10:45 – 11:00 Welcome Note by iZeno
11:00 – 11:30 iZeno Sharing Session
11:30 – 12:00 Freshworks Sharing Session
12:00 – 12:15 Q&A Session
12:15 onwards Networking, Food and Drinks
Thank you for your interest!
PARTNER
Freshworks (NASDAQ: FRSH) provides people-first, AI service software to deliver exceptional customer and employee experiences. Trusted by 68,000+ organizations worldwide. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 67,000+ customers, including s American Express, Bridgestone, Databricks, Fila, Nucor, and Sony.