IT Asset Management (ITAM) involves the practice of effectively managing an organization’s IT assets throughout their entire lifecycle. It goes beyond simple inventory tracking and encompasses various stages of an asset’s lifecycle, including acquisition, deployment, utilization, maintenance, and disposal.
Advanced ITAM focuses on the comprehensive tracking and management of IT assets, ensuring that they are properly utilized, maintained, and optimized. This includes activities such as monitoring asset performance, managing software licenses, tracking warranty information, conducting audits, and ensuring compliance with regulatory and licensing requirements.
iZeno has partnered with Device42 to unlock advanced ITAM capabilities for our customers. Device42 is the most trusted, advanced, agentless IT infrastructure discovery and dependency mapping solution. It’s your all-in-one solution to gain a comprehensive view of every single IT asset and unravel the intricate connections and dependencies between assets, whether they’re on-premise, in colocation facilities, or floating in the cloud. Device42’s capabilities include:
- Comprehensive IT Discovery, including legacy systems (Linux/Unix), devices, cloud resources, software and license management, operating systems, VMs, databases, and storage arrays.
- Next-generation CMDB with a prebuilt schema and the flexibility to map Device42 data to your existing schema.
- Dependency Mapping that visualizes dependencies within on-premise and cloud environments and across cloud platforms.
- AI-based Automated Enrichment of Discovered Data for data consistency and accuracy to improve data management.
- Power & Thermal Monitoring with real-time and historical data and visualization to increase performance and reliability.
- Resource Utilization Visibility & Reports gathers statistics on a machine’s disk, network I/O, CPU, and memory utilization over time for sizing or rightsizing existing workloads.
Many of our customers who are using Jira Service Management (a Modern ITSM solution) on Enterprise or Premium plans need a more robust auto-discovery solution to address the complexity of their growing IT infrastructure and populate their ITSM and Configuration Management Database (CMDB).
These customers recommend Device42 as the advanced ITAM solution, which complements JSM and natively integrates the comprehensive, hybrid cloud auto-discovered data in JSM Assets.
Device42’s seamless integration with Jira Service Management offers numerous benefits and helps overcome various challenges, making them a powerful combination. Here are some benefits:
- Enhanced Asset and Configuration Management
- Improved Incident Resolution
- Efficient Change Management
- Accurate Asset Tracking and Inventory Management
- Streamlined IT Service Management
Together, Device42 and Jira Service Management offer a comprehensive ITAM and ITSM solution, addressing various challenges and optimizing IT operations.
Partners:
Get in touch to learn more about our solution!