Cyber Security Data – Too Much is Just as Bad as Not Enough
Talend: Over the past ten years, we have seen a tremendous increase in enterprise-level security products that [...]
Map a customer-centric omnichannel support strategy
Zendesk: Chances are that the support channels you offer are backed by a strategy. You’ve [...]
Why Data Quality Should be the ‘Red Thread’ of your Data Strategy
Talend: That’s right everyone; Talend broke into another Leaders Quadrant! This time Talend was named [...]
The Core CRM Features Every Organization needs – Part Three (Customer Service and Support)
SugarCRM: In our previous instalments, we outlined the core elements of sales automation and lead [...]
Talend named a Leader in ‘Data Quality Tools’ Magic Quadrant
Talend: We would like to congratulate our Partner, Talend, the leader in cloud and big [...]
The Core CRM Features Every Organization needs – Part Two (Lead Management)
SugarCRM: In the last instalment of this series, we talked about core CRM for sales [...]
Data, Insight, Action: Turning the Cycle to your Competitive Advantage
Talend: We are living in an era where data has become a critical competitive factor. [...]
Five Reasons Organizations Resist Using CRM, and How to Overcome Them
SugarCRM: Our recent SalesTech survey found 70% of organizations currently use CRM – the most [...]
The Core CRM Features That Every Organization Needs – Part One (Sales Automation)
SugarCRM: When evaluating CRM solutions, customers are, at the outset, sure of what they want [...]
iZeno Service Scheduling with SugarCRM
By iZeno: Service Scheduling within SugarCRM is like a Catalogue of Services provided to the [...]