admin_izeno, Author at iZeno

(Part2) 5 Ways Chatbots Can Improve Customer Experience In Banking
Customer Experience (CX)

(Part2) 5 Ways Chatbots Can Improve Customer Experience In Banking

By Forbes: Here are five recent examples of chatbots in banking coming from Swedbank, Bank [...]

admin_izeno2017-08-23T08:54:12+08:00August 23rd, 2017|Customer Experience (CX)|0 Comments

Is Your CRM More Valuable Than Your Laptop or Smartphone?
CRM

Is Your CRM More Valuable Than Your Laptop or Smartphone?

By SugarCRM: In a recent survey, we asked sales executives to list all the tech [...]

admin_izeno2017-08-11T01:27:26+08:00August 11th, 2017|CRM|0 Comments

BIG DATA IN INSURANCE: HOW ANALYTICS WILL CHANGE THE GAME
Big Data Management

BIG DATA IN INSURANCE: HOW ANALYTICS WILL CHANGE THE GAME

By Hortonworks: A storm is coming in the insurance industry, and it will rain information. [...]

admin_izeno2017-08-11T01:22:24+08:00August 11th, 2017|Big Data Management|0 Comments

5 WAYS THE HEALTHCARE INDUSTRY COULD USE BIG DATA—AND WHY IT’S NOT
Big Data Management

5 WAYS THE HEALTHCARE INDUSTRY COULD USE BIG DATA—AND WHY IT’S NOT

By Dataconomy: Big data has rapidly made its way into a wide range of industries. [...]

admin_izeno2017-08-08T07:31:32+08:00August 8th, 2017|Big Data Management|0 Comments

(Part 1) 5 Ways Chatbots Can Improve Customer Experience In Banking
Customer Experience (CX), Customer Support, Digital Transformation

(Part 1) 5 Ways Chatbots Can Improve Customer Experience In Banking

We are entering either one of two things, the age of the chatbot, or the age of hype about chatbots. [...]

admin_izeno2017-08-08T07:18:29+08:00August 8th, 2017|Customer Experience (CX), Customer Support, Digital Transformation|0 Comments

Neural Coding Your Business: How Analytics Can Guide You to Sell Better
Analytics and Insight, Business Intelligence

Neural Coding Your Business: How Analytics Can Guide You to Sell Better

By Alan Ho: Forrester noted in its 2016 report that as customers grow increasingly empowered by [...]

admin_izeno2017-07-27T05:57:49+08:00July 27th, 2017|Analytics and Insight, Business Intelligence|0 Comments

Forrester Study Reveals How Enterprises are Embracing Social Selling
Social Selling

Forrester Study Reveals How Enterprises are Embracing Social Selling

By Hootsuite : New independent research from Forrester sheds light on how business-to-business (B2B) enterprises are [...]

admin_izeno2017-07-17T06:35:52+08:00July 17th, 2017|Social Selling|0 Comments

The Reality of the Artificial Intelligence Revolution
Digital Transformation

The Reality of the Artificial Intelligence Revolution

By Laurent Bride : According to Gartner, over 85% of customer interactions will be managed [...]

admin_izeno2017-07-17T06:00:26+08:00July 17th, 2017|Digital Transformation|0 Comments

Social Selling: What it is, Why You Should Care, and How to Do It Right
Customer Experience (CX), Social Selling

Social Selling: What it is, Why You Should Care, and How to Do It Right

By Christina Newberry Social selling: by now you’ve certainly heard of it, but you may [...]

admin_izeno2017-07-14T09:59:38+08:00July 14th, 2017|Customer Experience (CX), Social Selling|0 Comments

Why Your Businesses Need a Single Sign-On (SSO)?
Drive Productivity and Efficiency, Security

Why Your Businesses Need a Single Sign-On (SSO)?

By iZeno Every organisation is sprinting to meet customer expectations before their competitors steal the [...]

admin_izeno2019-09-12T16:30:29+08:00July 13th, 2017|Drive Productivity and Efficiency, Security|Comments Off

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